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Clients Services

ESS Insurance Group’s dedicated team of professionals is always available to you, whether you have a quick question, a claim to report, require loss-control services, or simply need a copy of your policy. Our service solutions includes:

Dedicated, Licensed Account Manager: Your primary point of contact who will focus on building a strong relationship with you based on mutual trust and provide you with the highest quality service.

Claims Administration: Our claim experts are your advocates. If you have a claim, one of our experts will be your single point of contact and will provide you with the proactive claims monitoring, guidance, and support you need. Our direct relationships with the insurance companies enable us to act as your liaison and expedite your claim, which simplifies the process for you and helps you achieve the best and fairest outcome.

Safety Evaluations: If you run a business, you can benefit from the personal attention of loss-control services. Because we have years of experience protecting the assets of companies in a wide variety of industries, we seamlessly coordinate with the right professionals to help protect your property, employees, and customers. We’ll work with you to schedule in-person analysis of your facility and assess the safety of your physical and human assets.

Loss Analysis: We review our commercial clients’ loss history to identify trends and make recommendations on programs to limit injuries and property damage. And we schedule periodic claim reviews to implement claims mitigation strategies.

 
 
     
 
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